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Domestic Shipping Policy

All prices quoted on our website are in American dollars. Delivery
charges are influenced by the size and weight of the product as well
as delivery location; freight charges are included in the checkout
stage of the shopping cart once the postcode is entered and the method
of delivery chosen. Delivery charges will be automatically calculated
on all products listed.

Delivery within the United States is by USPS, UPS, FEDEX or DHL. Wherever possible.
Shipping charges for your order will be calculated and displayed at checkout.

Shipment processing time
All orders are processed within 1-2
Estimated delivery time 1-6 business days.

Shipment confirmation and order tracking confirmation and tracking number.
As soon as you confirm your purchase you will immediately receive an email containing all the details of your order.

International Shipping Policy

Customs, duties, and taxes
We use USPS International Priority service to safely ship our gemstones and jewelry around the world. We have been doing this since 2010 when we launched our first online store. We pay all shipping costs and we pay all insurance.
PLEASE NOTE: some countries impose customs duties and other taxes. These taxes remain the responsibility of the buyer.

File a Claim
If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 10 days from the date of mailing.
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